MobileMoney Logo

Privacy Policy

Last updated: November 29, 2025

1. Introduction

MobileMoney ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Date of birth, gender, and identification documents
  • Financial information, including bank account details and income information
  • Employment details and business information
  • Credit history and credit scores

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and evaluating loan applications
  • Verifying your identity and conducting credit checks
  • Communicating with you about your account and our services
  • Providing customer support and responding to inquiries
  • Improving our website and services
  • Detecting and preventing fraud and security threats
  • Complying with legal obligations and regulatory requirements
  • Sending promotional materials and updates (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Credit Bureaus: We may share information with credit bureaus for credit assessment
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • With Your Consent: We may share information with your explicit consent

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided in the Contact section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mobilemoney.in

Phone: +91 7412080203, +91 7412086666

Address:

Mobile Money Technologies Pvt Ltd
344, 3rd Floor, Sunny Mart, New Atish Market
Mansarovar, Jaipur-302020
India